Incorporating SeaChat’s WhatsApp AI chatbot into your Wix website not only elevates your customer service but also …

甚麼是LINE自動回覆? 想讓LINE成為你品牌的超級助手？當客戶越來越多，一個人忙不過來時，無法一則一則回應客人，而LINE推出的「自動回覆機器人」好像可以滿足這個惱人的問題! 無論是歡迎新朋友，還是關鍵字回答，好像輕鬆多了，對吧？ 但是 …

對話式AI的世界對於Microsoft與OpenAI日益深入的合作關係的最新消息感到激動。雖然有些人慶祝這一合作的潛力，但在Microsoft內部也有不滿的聲音。據報導，內部人士擔心，會偏離內部AI開發，以推廣OpenAI的產品。 一個特別 …

聊天機器人的世界正以驚人的速度進化。當Meta/Facebook的wit.ai作為構建語音驅動程式的墊腳石時，一股新的技術浪潮正慢慢成為舞台中的焦點：大型語言模型(LLMs)。SeaChat，一個建立在LLM技術之上的平台，為對話式AI提供 …

對話式AI領域正在經歷一波創新高潮。雖然Google的Dialogflow一直是構建互動語音和文本界面的基石，一股新的技術浪潮正在引起關注：大型語言模型(LLMs)。SeaChat，一個基於LLM技術的平台，提出了一種突破性的對話式AI方 …

對話式AI的世界正響起創新的迴響。雖然Nuance Mix NLU已經證明自己在用於理解用戶意圖上，是一個強大的工具，但大型語言模型(LLMs)的出現提供了一個引人注目的替代方案。SeaChat，一個基於LLM技術的平台，展示了對話式AI潛 …

聊天機器人的世界正在迅速進化。雖然Amazon Lex一直是構建語音和文本界面的受歡迎選擇，但一股新的技術浪潮正在成為主角：大型語言模型(LLMs)。SeaChat，一個由LLMs驅動的平台，為對話式AI提供了一種突破性的方法，使像Lex這 …

您的聊天機器人是否老是重複回應、對話不自然？您是否想為您的客戶提供更自然的聊天體驗？那麼，現在是時候看看SeaChat了，一款建立在大型語言模型(LLMs)之上的強大AI助理產品。雖然IBM Watson NLU一直是文本分析的可靠工具， …

在對話式AI的領域中，一陣變革的風正在吹拂。雖然SAP對話式AI一直是建構企業型聊天機器人的熱門選擇，但一股新的技術浪潮正慢慢成為新焦點：大型語言模型(LLMs)。基於LLM技術建構的平台SeaChat提供了一種創新性的方法，超越了如SAP …

Introduction to Audio Conversion In the world of digital audio, there are many ways to save our sounds.

The world of Conversational AI is abuzz with the recent news of Microsoft’s deepening partnership with OpenAI.

Is your chatbot stuck on a deserted island of repetitive responses and unnatural dialogue?

The world of Conversational AI is abuzz with innovation. While Nuance Mix NLU has established itself as a powerful tool …

The winds of change are blowing in the realm of Conversational AI.

The world of chatbots is evolving at breakneck speed. While Meta/Facebook’s wit.

The realm of Conversational AI is experiencing a surge of innovation.

The world of chatbots is evolving rapidly. While Amazon Lex has been a popular choice for building voice and text …

To all Directors of Customer Service or Marketing, if your boss ask you the following question, send them this article:

To excel at email marketing, you need the right tools that can save you time and efforts without draining your wallets.

Are you curious about email marketing? From finding the best email marketing software to crafting a winning email …

Email marketing remains a powerhouse tool for businesses of all sizes.

Are you ready to take your business to the next level with an online store website?

To excel at email marketing, you need the right tools that can save you time and efforts without draining your wallets.

To excel at email marketing, you need the right tools that can save you time and efforts without draining your wallets.

The world of e-commerce is booming! It’s essential to stand out with a fantastic e-commerce website.

Today, let’s dive into a topic that resonates with many: how to download audio data from YouTube, for FREE.

In today’s fast-paced digital landscape, businesses are continually looking for efficient ways to engage with …

For business owners, streamlining customer interaction is crucial. LLM-based chat agents offer an innovative, …

In today’s fast-paced world, let’s talk about how you can level up your customer service game.

Introduction In recent years, healthcare has witnessed a significant transformation with the integration of AI voice …

Introducing SeaChat: Your No-Code AI Agent Builder Are you struggling to push for AI adoption within your organization?

In the fast-paced world of artificial intelligence, having an AI agent to handle chat interactions can be a game-changer …

Introduction AI chat agents have become an increasingly popular tool for businesses and individuals alike.

Introduction Are you tired of spending hours crafting survey questions and manually entering them into your survey …

In the ever-evolving landscape of customer service and sales, AI phone agents have emerged as new and efficient tools …

Have you ever wished you had a personal assistant who could handle your phone calls, screen spammers and scammers, and …

When it comes to managing a busy schedule, every phone call matters.

Introduction Have you ever wished for a personal assistant who could take care of all your appointment scheduling needs?

In today’s digital age, businesses are constantly searching for innovative ways to enhance customer service and …

In today’s fast-paced digital environment, businesses are constantly seeking innovative ways to enhance customer …

In today’s rapidly evolving digital landscape, businesses are continuously seeking innovative solutions to enhance …

多場會議同時進行的挑戰 在現代快節奏的工作環境中，常常會出現多場會議同時進行的情況。這對於忙碌的主管和經理人來說，是一個巨大的挑戰。如果可以，他們都希望能夠參與每一場會議，但由於時間和身體的限制，這往往是不可能的。 SeaMeet …

在數位行銷的快速變化中，行銷機構持續尋找能夠吸引客戶並創造獨特品牌體驗的新策略。隨著人工智能的興起，客製化的ChatGPT機器人出現了，為行銷專業人士提供了一個創新的工具來吸引和互動客戶。 ChatGPT …

為了提高新員工的培訓效率和效果，越來越多的公司開始探索使用客製化AI聊天機器人的可能性。這些先進的聊天機器人不僅可以提供個性化的學習體驗，還能幫助員工更快地融入公司文化，從而提高整體的工作效率和員工滿意度。 客製化AI聊天機器人將成為企業 …

在當今數位化轉型的時代，企業逐漸意識到AI聊天機器人在提升內部運營效率及客戶服務品質上的巨大潛力。特別是ChatGPT等先進的聊天機器人技術，將成為企業內部知識庫管理和客戶互動的重要工具。 ChatGPT機器人在企業中的應用 1. 內部知識 …

在當今快速變化的數位化時代，客服的角色和方式正在經歷深刻的轉變。隨著人工智能（AI）技術的進步，特別是在聊天機器人領域，企業現在有機會以前所未有的方式與客戶互動。客製化的 ChatGPT 機器人正成為這一變革的核心，它們不僅能提供24小時的 …

隨著科技的迅速發展，聊天機器人已成為各行各業不可或缺的工具。它們能夠提供即時回答，改善客戶服務體驗，並大幅減輕人工客服的負擔。本文將探討如何打造一個能夠精準回答問題的客製化ChatGPT機器人，特別著重於建立和微調知識庫，以及機器人製作的實 …

為什麼有時需要將AI機器人轉接至真人客服？ 儘管AI機器人在客服中有著重要的角色，但有時候轉接至真人客服仍然是必要的。以下是一些情境和原因： 複雜問題：某些問題可能超出了AI機器人的能力範圍，特別是涉及特定領域知識或高度複雜性的問題。真 …

在當今快節奏的數位時代，聊天機器人已經成為企業和組織的不可或缺的工具。這些智能對話機器人能夠模擬自然對話，並為用戶提供即時的支援和解答。無論是在客戶服務、銷售、還是其他領域，聊天機器人已經證明了它們的價值。 然而，隨著多渠道通訊的興起， …

重點摘要 客製化ChatGPT機器人與傳統聊天機器人的主要區別是其能夠自動學習和改善，提供更人性化的交流。 通過AI機器人技術，企業能夠在線上提供持續且即時的客戶支持，從而大大提高客戶滿意度。 快速上線的客製化ChatGPT機器人為企業提 …

在現代商業環境中，會議是促進團隊合作和決策的關鍵平台。然而，由於多個平行會議和繁忙的日程安排，保持對所有會議的同步變得越來越困難。在這種背景下，實時逐字稿和會議分析的需求日益凸顯，因為它們提供了一個解決方案，以克服傳統會議記錄方法的限制，並 …

重點摘要 Duet AI能夠在Google Meet中改善會議效率，但尚未支持中文: 了解更多 SeaMeet針對中文用戶，特別是繁體中文用戶，提供了AI會議Copilot: 了解更多 在全球化的時代，協作工具的重要性日益凸顯，特別是 …

隨著技術的發展，會議AI助手已成為提高會議效率的關鍵工具。這些工具可以自動提供會議摘要、轉換語音為文字，甚至還能自動識別會議中的重要信息。本文將探討三個主要的會議AI助手：Microsoft Teams的Copilot、Google …

文章大綱 Google Meet實時轉錄的重要性 Google Meet的內置字幕功能 使用第三方工具實時轉錄

隨著ChatGPT等大語言模型的誕生，生成式AI開啟了新的探索領域。當AI與語音識別結合時，為實時會議分析提供了前所未有的可能性。但是，這對日常業務運營又意味著什麼？ What is a meeting copilot? …

Sending out bulk SMS to a list of contacts has been a widely used technique for businesses, event organizers, and …

The success story of the omni-channel contact center deployment for a leading digital payment company in Nigeria …

The success story of the omni-channel contact center deployment for one of the biggest private banks in Southeast Asia …

The success story of the omni-channel contact center deployment for one of the top 5 international mobile phone brands …

Seasalt.ai CEO, Xuchen Yao, shares his recent experience with United Airlines' customer service after facing flight …

After launching SeaVoice, one of the fastest and most accurate text-to-speech and speech-to-text bots on Discord, we …

After launching SeaVoice, one of the fastest and most accurate text-to-speech and speech-to-text bots on Discord, we …

On the Christmas morning of 2022, I woke up to a few messages left from a user named Henry.

The SeaVoice Discord Bot has been gaining popularity as one of the best options for transcribing speech in Discord voice …

The SeaVoice Discord Bot has been gaining popularity as one of the best options for transcribing speech in Discord voice …

As the contact center evolves – and more communication channels come online – businesses more than ever are meeting …

In our previous blog posts, we walked through some of SeaX’s key features (including Voice Intelligence, Knowledge Base, …

In our previous blog post, SeaX KB: A Knowledge Base that Answers Before It’s Asked, we showed how Seasalt.

In our previous blog post, Give Your Contact Center Its Own Voice with SeaX Voice Intelligence, we showed how Seasalt.

So far in our SeaX blog series, we’ve given you a broad overview of Seasalt.

In our previous blog post, Bring Customers from Any Channel to One Place with SeaX Omnichannel Communication, we showed …

In our previous blog post, Welcome to SeaX, a Collaborative Cloud Contact Center, we introduced our collaborative cloud …

In this blog we will introduce SeaX, our cloud communication contact center solution.

This is our last post in a three-part series about customer engagement on Discord.

Our blog post, “Discord: A New Frontier for Customer Engagement”, covered Discord’s rise in popularity, and how brands …

Discord’s user numbers have soared in recent years and the platform has now rebranded itself as the ‘home …

Google Maps Chat is a great way for businesses to connect with customers.

We have previously introduced you to Near Me Messaging and its benefits.

In one of our previous blogs, we walked you through the benefits and limitations of Google Business Messages.

Directly connecting businesses with consumers through Google Maps provides a seamless experience for consumers' shopping …

Learn more about the benefits and limitations of Google Business Messages and how businesses implement Google Business …

In this article, we will walk you through Google Business Profile, its chat feature, and a way to avoid missing out on …

Integrating HubSpot with SeaX Easy and seamless access to both your contact center interface and your customer data in a …

Throughout this blog series, follow Seasalt.ai’s journey to creating a well rounded Modern Meetings Experience, starting …

Throughout this blog series, follow Seasalt.ai’s journey to creating a well rounded Modern Meetings Experience, starting …

Throughout this blog series, follow Seasalt.ai’s journey to creating a well rounded Modern Meetings Experience, starting …

Throughout this blog series, follow Seasalt.ai’s journey to creating a well rounded Modern Meetings Experience, starting …

Throughout this blog series, follow Seasalt.ai’s journey to creating a well rounded Modern Meetings Experience, starting …

Seasalt AI, INC.（简称：Seasalt.ai）是云端通信方案及其AI技术提供商，专注发展语音识别、语音合成、自然语言理解等人工智能技术在云端通信中的应用。Seasalt.ai于2020年创立于美国西雅图，台北设有研发中心，在 …

Seasalt.ai, a Conversational AI consulting startup, is built during the COVID-19 pandemic: we hired the first employee …